RBP things logs are 'Invalid'??

Forum to discuss topics related to the bounce processor addon.

RBP things logs are 'Invalid'??

Postby Osensnolf » Thu Jul 23, 2015 1:03 pm

Remote Bounce Processor is not working correctly for one of my clusters.

If I run a Test, it shows the list of files in the test window but at the bottom it says 0 valid files.

The prefix I am using is “acct” since that is the way the files are named and I do not know how to revise it.

What else needs to be done so that it see's these as valid log files?

THanks
Osensnolf
 
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Re: RBP things logs are 'Invalid'??

Postby mmm » Thu Aug 06, 2015 10:33 am

Have you checked all instructions re the RBP?
Are the files in the standard format?
mmm
 
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Re: RBP things logs are 'Invalid'??

Postby Osensnolf » Fri Aug 07, 2015 3:20 pm

I appreciate your support. Glad someone is doing it.

It ended up being a problem with a space at the end of the file path that the person put in by accident when setting it up.

Thanks
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Re: RBP things logs are 'Invalid'??

Postby mmm » Tue Aug 11, 2015 5:21 am

Every little helps ;)

Any sign of life from the master?
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Re: RBP things logs are 'Invalid'??

Postby Osensnolf » Thu Aug 13, 2015 5:45 pm

No, I think he has moved on to something else. Interspire is no longer his primary focus.
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Re: RBP things logs are 'Invalid'??

Postby mmm » Fri Aug 28, 2015 8:51 am

Osensnolf wrote:No, I think he has moved on to something else. Interspire is no longer his primary focus.


That's to serious to be ignored. We must do something about that. Either the code is made open source or support must be provided, paid or unpaid.

Any other ideas?
mmm
 
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Re: RBP things logs are 'Invalid'??

Postby PCEMS » Fri Aug 28, 2015 3:01 pm

Guys all customers we deserve a support for what we paid for. At the minimum an explanation an a clear sight of what to espect regarding this software. And yes I do know he has moved onto something more profitable and less stressfull for him. I knew this was going to happend early this year but never imagined he was going to give a f**k about their customers. So having the code as OpenSource (fully not just peaces) will be a fair way.
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Re: RBP things logs are 'Invalid'??

Postby mmm » Sat Aug 29, 2015 8:12 pm

PCEMS wrote:Guys all customers we deserve a support for what we paid for. At the minimum an explanation an a clear sight of what to espect regarding this software. And yes I do know he has moved onto something more profitable and less stressfull for him. I knew this was going to happend early this year but never imagined he was going to give a f**k about their customers. So having the code as OpenSource (fully not just peaces) will be a fair way.


So, what is he doing now and where is he (reachable now)?
mmm
 
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Re: RBP things logs are 'Invalid'??

Postby MaBoRaK » Mon Aug 31, 2015 2:56 pm

I'm not moving away from INTERSPIRE. I'm focused in the upgrades to the addons. I have all my customers in my Skype and support tickets.

thank you.
CEO in Maborak Technologies and Interspire Addons Developer
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Re: RBP things logs are 'Invalid'??

Postby mmm » Mon Aug 31, 2015 4:25 pm

Thanks for the confirmation.

Some might say that replies take a looong time. What can be done about that?

Also, what are the latest versions of the addons?

Could you please see to the open ticket(s) and forum questions?

Thanks!
:)
mmm
 
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