Interspire Email Marketer - Import Contacts Problem

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Interspire Email Marketer - Import Contacts Problem

Postby Purs » Sun Aug 04, 2013 11:51 am

Hi,

I am having issues in importing contacts from both csv as well as text file to Interspire Email Marketer 6.1.3

My install is on Centos 6.4

Under Contacts > Import contacts from a File "Chosen Contact List>Import a file from my website(file uploaded in/admin/import folder> choose file > Import

My Import runs & get a message

Import Contacts
The contact import has been completed successfully

But No contact is added in the Contact list

I checked "mbstring" is enabled & phpinfo.php is as under;

Image

Check_iem is....
Image

I tested on your demo server, it works fine

Could you advice what could be the reason for Import not happening

Thanks
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Purs
 
Posts: 7
Joined: Tue Jul 23, 2013 9:29 am

Re: Interspire Email Marketer - Import Contacts Problem

Postby MaBoRaK » Mon Aug 05, 2013 6:44 pm

loading.........

Questions:

  • Are you using Custom headers in the CSV files?. Try with a normal CSV with couple emails.
  • Check if the error is caused by MEMORY LIMIT and MAX EXECUTION TIME in /etc/php.ini
  • This error occurs with small and large files?

Cheers.

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MaBoRaK
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Posts: 120
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Re: Interspire Email Marketer - Import Contacts Problem

Postby MaBoRaK » Mon Aug 05, 2013 6:46 pm

loading.......


I just saw.
file from my website(file uploaded in/admin/import folder> choose file > Import


I know this issue!!.

  • Upload first some CSV file from Browser before to use the import/ folder

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CEO in Maborak Technologies and Interspire Addons Developer
MaBoRaK
Site Admin
 
Posts: 120
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Re: Interspire Email Marketer - Import Contacts Problem

Postby Purs » Thu Aug 08, 2013 12:56 pm

Hi,

Thank you for reply

Upload first some CSV file from Browser before to use the import/ folder


Yes, it uploads from CSV when on first option " Upload a file from Computer"

but does not work if I choose an option "Import a file from my website" after I upload file to admin/import folder

Regards,
Purs
 
Posts: 7
Joined: Tue Jul 23, 2013 9:29 am

Re: Interspire Email Marketer - Import Contacts Problem

Postby MaBoRaK » Thu Aug 08, 2013 4:56 pm

loading.........

On this case, is not an addon error. Is a problem with your Interspire Email Marketer.

- Make sure you have the folder: admin/com/storage/import or admin/com/storage/ writable



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CEO in Maborak Technologies and Interspire Addons Developer
MaBoRaK
Site Admin
 
Posts: 120
Joined: Thu Jul 18, 2013 10:41 am


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