Installation

Forum to discuss Installation and Configuration Issues

Installation

Postby itfit » Wed Jul 15, 2015 9:14 pm

Hi there,

I've just installed your addon for the advanced backup/export.
However I'm encountering a blank page. Any idea how I can debug?

Thanks
Jody
itfit
 
Posts: 2
Joined: Wed Jul 15, 2015 8:49 pm

Re: Installation

Postby Osensnolf » Thu Jul 16, 2015 12:40 am

Jody.

I had a similar problem in the past but it ended up being due to an old version of PHP or an old version of IonCube.

PHP 5.3.x to 5.4.x
IONCUBE Loader ( http://www.ioncube.com/loaders.php )
Interspire Email Marketer: 6.1.3 and 6.1.4
Web Server: Apache, IIS
Database: MySQL
Operating System: GNU/Linux, Windows, Solaris, FreeBSD


Maybe that will help.
Osensnolf
 
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Re: Installation

Postby itfit » Thu Jul 16, 2015 7:15 pm

ohs.. i'll have a look.
thanks for the heads up.
itfit
 
Posts: 2
Joined: Wed Jul 15, 2015 8:49 pm

Re: Installation

Postby MaBoRaK » Mon Aug 31, 2015 3:10 pm

itfit wrote:ohs.. i'll have a look.
thanks for the heads up.


Any blank page is always related to:

- php errors has been turned off ( for this reason you cannot see the error message )
- Your Ioncube loader is outdated.


Thank you
CEO in Maborak Technologies and Interspire Addons Developer
MaBoRaK
Site Admin
 
Posts: 120
Joined: Thu Jul 18, 2013 10:41 am


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